Language

Privacy Policy

Privacy Policy

Our Commitment to Privacy

Metaps Inc. (hereinafter referred to as “Metaps”, “we” or “our”) is committed to protecting and respecting your personal data (hereinafter referred to as “Personal Data”) . Metaps handles Personal Data in accordance with this privacy policy (hereinafter referred to as “Policy”).

As will be described in this Policy, Metaps may share Personal Data with its group companies including subsidiaries and affiliates (including foreign companies, hereinafter referred to as “Group Companies”) and, under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service (to learn more about our Group Companies, please visit https://metaps.com/en/company/). This Policy will describe the types of information Metaps may collect from you or that you may provide when using our services. This Policy also describes Metaps’s practice for collecting, using and sharing Personal Data.

In the event there are revisions made to this policy, the contents of those revisions will be posted on the Metaps website. We encourage you to check the website periodically and review the most recent Policy, as indicated by the Effective Date shown below.

In addition, Metaps may collect and use your Personal Data through applications or services that Metaps provides. Metaps handles Personal Data collected through such applications or services in accordance with the policy that Metaps stipulates separately.

1. Purpose of Collection and Use of Personal Data

In order to provide the best user experience possible, in accordance with the applicable data protection law, Metaps collects, utilizes, and discloses Personal Data for the following purposes:

1.1 Personal Data of customers and other business acquaintances:
  • To provide our services.
  • To inform you about products, services or promotional offers that you might find interesting.
  • To deal with your queries.
1.2 Personal Data of end users:
  • To improve our products and services.
  • To detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
  • To deal with your queries.
  • To charge applicable fees for using our services.
  • To inform you about products, services or promotional offers that you might find interesting.
  • To develop and manage our products, services, customer care, sales and marketing.

2. Sharing of Personal Data

There may be cases in which Personal Data is shared with third parties. In accordance with the applicable data protection law, we may share Personal Data in the methods and with the third parties described below:

2.1 Metaps may share Personal Data with customer information management agents or companies who provide services on our behalf such as for conducting surveys, promotion, or delivering information.
2.2 Metaps may share Personal Data with alliance companies for the purpose of conducting joint marketing activities on our products and services.
2.3 Metaps may share Personal Data with its Group Companies for the purposes of marketing research and data analysis.
2.4 Metaps may share Personal Data when it is permitted under Article 23 (1) of the Act on the Protection of Personal Information.

3. Data Sharing with Group Companies

3.1 Personal Data to be shared

Personal Data include, but not limited to, name, telephone number, business contact (name of company, department, title, address).

3.2 List of Group Companies
  • Metaps Inc.
  • Metaps Payment Inc.
  • Metaps One Inc.
3.3 Purpose of Use

As shown in chapter “1. Purpose of Collection and Use of Personal Data”

3.4 Party responsible for management of personal information

Metaps Inc

4. Access to your Personal Data etc.

Please contact support@metaps.com for the following requests or any other inquiries;

  • To access to your Personal Data.
  • To request the rectification, correction, or updating to any of Personal Data.
  • To request the erasure of Personal Data.
  • To request the restriction of transmission of Personal Data to a third party.

Additionally, we may communicate with you through email to send notices of promotional events. If you wish to unsubscribe from this email mailing list, please contact us at support@metaps.com and your request will be processed within 30 business days.

5. Security Measures

Metaps protects Personal Data that it possesses and manages using appropriate security measures to prevent unauthorized access, use, and release of said data. To protect Personal Data, Metaps takes physical and electronic, as well as contractual, and managerial security measures.

6. Use of Cookies

Metaps uses browser cookies to track your activities on our website and services. Cookies are small text-files that are stored on users' hard-disks for user identification and cannot be used to run programs or infect your computers with viruses.

We do not use cookies to gather any personal data for storage on our systems. Cookies are used for the purposes of improving the user experience for our website and services. For example, cookies are used for the following purposes:

  • To recognize each user through their visit and when they return to the site.
  • To store the information of applications that you registered, uploaded or saved in users’ account.
  • To process purchase orders and enable users to make payments through PayPal (applicable only when you have your online account on the website).
  • To collect information about your visit (including products you viewed or searched for).

We track the information of website visited just before our own. Apart from this, all other user information regarding usage of external websites is not and will not be tracked. You can choose to either accept or deny cookies. However, denying all or certain cookies may result in a more limited experience of some of the services offered on our website.

7. Use of Web Beacons

In order to determine what sort of web content is effective and to better manage it, Metaps utilizes a software technology known as Clear GIF (also known as Web Beacon or Web Bug). Clear GIFs are small images with identification codes that have the same functions as cookies and are used to track users' online movements. Unlike cookies that are stored on a user's hard disk, Clear GIFs are embedded in e-mail or on web pages in an invisible format, and they are approximately the same size as a period. Metaps uses Web Beacons to track cookie transmission and number of visits, as well as to verify the emails are read.

8. Linking to Other Websites

On the Metaps website, there may be links to other websites that are thought to be beneficial to You. As these external sites are operated independently of Metaps, their privacy protection and security measures are also taken independently. In order to optimize your online experience, it is strongly recommended that you confirm policies regarding privacy and security adopted by each site. Regarding the contents and policies of links placed on the Metaps website, Metaps bears no responsibility for them as the links are placed solely for the purposes of convenience and to provide you with information.

9. Information Storage

It is not Metaps' intent to store your personal data indefinitely. When it has been deemed unnecessary from a legal and business standpoint, the personal data will promptly be deleted.

10. Rights to Privacy / Questions & Comments

Metaps will not release your personal data to third parties without your consent. Metaps will endeavor to ensure that employees, officers, agents, consultant, and contractors involved in the collection, use, and provision of Personal Data, comply with all applicable laws in accordance with the provisions of this Policy.

If you have any questions or comments, please contact us at support@metaps.com.

Effective Date: December 1, 2016
Revised Date: September 21, 2021

ご利用の端末もしくはブラウザは非対応となっています。
お使いのブラウザを最新版にしてご覧ください。